Welcome to our site! We are an OZHut Pty Ltd company. Your use of this site and affiliated OZHut sites demonstrates your acceptance of the following terms. By agreeing to the Terms and Conditions, you acknowledge that you are aged 18 or above. If you do not agree to these Terms, in whole or in part, please do not use this site.
By placing your order or otherwise contacting OZHut, you agree that any information provided may be used by us for the purpose of communication and order processing. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright & Trademarks
This website and its contents are intended for your personal use. Unless otherwise noted, all content on this site, including text, graphics, logos, button icons, images, audio clips, and software, is the property of OZHut Pty Ltd and protected by Australian and international copyright laws. All software used on this site is the property of OZHut Pty Ltd and protected by Australian and international copyright laws. Third Party content providers also own copyrights in the content original to it. You may not modify, publish, adapt, transmit, participate in the transfer or sale, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the site content, on this site, in whole or in part. You may download or copy one copy of the site content for personal, noncommercial use only, provided that no changes in or deletion of author attribution, trademark, legend, copyright notice, or other proprietary notices shall be made. Downloading or copying site content for other than personal, noncommercial use is expressly prohibited without the prior written permission of us or any other copyright owner. You acknowledge that you do not acquire any ownership rights by downloading or copy any of the product listings, descriptions, or prices, nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the site or use any meta tags or any other hidden text utilizing our names or trademarks, without our express written consent.
You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission of your content on the Site.
Copyright OZHut Pty Ltd. All rights not expressly granted herein are reserved.
OZHut Pty Ltd and its affiliates attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account in the amount of the charge. We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it as described in our Return policy.
Currency & Payment Methods
We accept payment via PayPal, bank deposits, as well as credit card payments by Visa, Mastercard, and American Express.
For all payment methods, goods will only be sent out once the monies have arrived to our bank facilities.
Payment methods are subject to change and will be reflected on our website accordingly.
Payments are subject to verification if needed.
All prices shown are marked in AUD and include Australian GST.
Goods for export are not subject to Australian GST. The buyer is responsible for any duties and charges applicable when the goods arrive at their destination.
Limitation on Liability
OZHut is not liable for any indirect, direct, punitive, special, incidental, consequential or exemplary damages. OZHut is not liable for any damages whatsoever regardless of any previously advised possibility of such damages, whether in action under negligence, contract or any other theory, arising out of any connection or use, or the inability of use/performance of the services, information, products and materials that is available from this site. To the maximum extent permitted by applicable law, OZHut's total liability to the customer for any damages shall not exceed in the aggregate, the total fees paid by the customer during the month immediately preceding the act allegedly resulting in any liability directed to OZHut.
At OZHut, we try our best to keep most of the products listed on the website in stock. All in stock products will be represented on our website as “IN STOCK” and “Ships out next business day”. Sometimes, when we have ran out of a certain product, it may take a while for the item to be ordered and to arrive into our warehouse. These products will be represented as “ON REQUEST”. A “Ships in … days” will show up to indicate the number of days that the item will take to come back in stock. Once we have received the product, your order will be shipped out as soon as possible.
If we are unable to supply you with the product that you have ordered, we will contact you via e-mail or over the phone with the details that you have provided to alter, cancel, or refund your order as per your request. If you decide to wait and put your order on backorder, we will inform you once the product has arrived back in stock and arrange for it to be shipped out.
For more details, you can find them here (https://www.ozdogbeds.com.au/shippings).
Delivery & Ownership of Goods
OZHut endeavours to deliver all goods in a prompt and timely manner. However, any factors outside of OZHut's control resulting in delays is possible, and OZHut does not accept any liability for loss or damage suffered by anyone as a result of such delays.
The dispatch date shown on OZHut websites are estimated date of dispatch and is considered a reasonable estimate by OZHut. It is not a guaranteed dispatch date and is subject to change accordingly. OZHut will notify customers for any dispatch delays beyond one week.
OZHut does not take responsibility for the delivery times of goods once order has been dispatched. It is the customer's responsibility to liaise with the nominated couriers in relation to time and date of delivery. OZHut shall not be liable for any inaccuracy of information provided by the nominated couriers relating to time and date of delivery.
Return Policy & Product Warranties
Our returns and refunds policy can be found here (https://www.ozdogbeds.com.au/return). This policy forms part of this agreement and we agree to provide refunds in accordance with this document.
All returns will need to be accompanied by documentation and a valid RMA in order to be processed by our support staff. We reserve the right to refuse unauthorised returns.
It is the returnee's responsibility to ensure the safety of returned goods. We take no responsibility for goods lost in transit.
With change of mind returns, goods must be in their original packaging with all accessories and in re-sellable conditions. Cost of shipping for change of mind items will be borne by the returnee and will be deducted from the final refund/exchange amount.
With faulty goods, cost of shipping is covered by OZHut Pty Ltd.
Other than in accordance with the 30-Day No Hassle Guarantee, refunds are strictly limited to those available under clauses implied by statute.
Beyond the 30-Day No Hassle Guarantee, OZHut Pty Ltd acts as a facilitator in liaising with specific suppliers in accordance to the manufacturer's warranty. OZHut Pty Ltd is not responsible for any product related damage/fault beyond the specified 30-Day No Hassle Guarantee
We place certain outbound links on our websites and this is done for your convenience and for your benefit. These external sites are owned and operated by other third party vendors and we are not responsible for any of the content on these pages. You can share the links to the websites on the condition that it does not damage or disrepute our brand. If not, we are entitled to withdraw the right for you to link our websites. You must then remove the offending links as soon as possible.
Coupon Code Expiration Notice
All coupon codes available under OZHut Pty Ltd store network received before 31 Mar 2015, if without any validity date specified, will automatically expire on 31 Dec 2015. There will be neither further notice nor extension of time given whatsoever.
*Reputable and Authorised Australian Retailer
We retain the sole discretion as to the reputability of sellers. Our decision will be reasonable, based on factors including whether their products are sourced from local distributors with valid Australian warranty, and whether the competitor has a valid Australian phone number, address and ABN. We do not price match auction/daily deal sites.